Engage patients automatically. Close the loop every time.
Linear Health's patient engagement platform uses AI-driven outreach, reminders, and scheduling to keep patients engaged without burdening your staff.
Sarah Johnson
Appointment reminder pending
AI selecting optimal channel...
SMS
Voice
SMS sent to patient
Hi Sarah! Your appointment with Dr. Smith is tomorrow at 2:00 PM. Reply Y to confirm or R to reschedule.
Appointment Confirmed
Patient replied "Y" - loop closed
How patients actually get engaged
Works inside your EHR. Speaks your patients' language. Escalates to staff only when it matters.
Patient communication
Two-way messaging that meets patients where they are. AI handles routine conversations while staff focus on complex needs.
Multichannel outreach
Engage patients via SMS, voice AI, and email, automatically adapting to their preferred channel and language.
Intelligent follow-ups
Smart reminder sequences that adapt based on patient behavior, reducing no-shows without overwhelming your team.
Closed-loop tracking
Every patient interaction tracked from outreach to outcome. Nothing falls through the cracks.
AI-powered patient engagement: from outreach to outcome
Linear Health automates your entire patient engagement workflow. AI determines optimal timing and channels, sends personalized outreach, handles responses, and escalates to staff only when needed.
Patient communication
Two-way texting and voice AI that patients actually respond to. No portals, no passwords, no friction.
Patients get appointment reminders, follow-up messages, and scheduling links via SMS. AI handles the back-and-forth. Staff only see conversations that need a human.
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Paperwork automation
Intake forms, consent docs, and registration packets sent before the visit, not during it.
Patients fill out forms on their phone ahead of time. Responses flow straight into the EHR. Front desk staff stop scanning paper and start seeing patients.
Clinical assessments
PHQ-9, GAD-7, and custom screenings delivered to patients digitally, scored automatically, and logged in the chart.
Clinicians see completed assessments before the visit starts. Trending scores over time surface patients who need attention without manual chart review.
Measurement-based care
Track patient outcomes over time with real data, not gut feelings.
Assessment scores, appointment adherence, and engagement metrics are tracked per patient and across your population. You see what's working and what isn't.
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What changes in the first 30 days
These are the outcomes our customers measure after going live.
Increase appointment completion
Multi-channel outreach ensures patients receive and respond to scheduling requests, driving higher completion rates.
Improve patient satisfaction
Meet patients on their preferred channel with personalized, timely communication that respects their time.
Restore staff capacity
Up to 80% of coordination work automated. Your team stays in the loop on the other 20%.
Proven Results
Real outcomes from healthcare organizations using Linear Health
Patient response rate
Coordination work automated
First workflow live
Who uses this
Built around the workflows that healthcare ops teams actually run.
Specialty practices
Hundreds of patient messages a day, handled by AI. Staff only touch the ones that need a human decision.
Primary care and FQHCs
Multilingual outreach over SMS, voice, and email. Patients who don't speak English or don't check portals still get reached.
Behavioral health
Appointment reminders and check-ins that are private, non-intrusive, and consistent even when patients disengage.
Aunt Martha's Health & Wellness
Community health organization in the Chicago area, more than 100 providers across more than 20 locations, on athenahealth. Referral coordination, care gap closure and voice AI running across the network.
Read the case studyFrequently Asked Questions
Established integrations with athenahealth, eClinicalWorks, NextGen, and Greenway Health through standard health-data interfaces. We handle technical setup so you don't need IT resources. Patient data syncs in real-time.
SMS, voice AI, and email, all from a single platform. The system automatically adapts to each patient's preferred channel based on response history.
Yes. Our AI supports multilingual outreach including English, Spanish, and other languages based on patient preferences stored in your EHR.
AI handles routine interactions automatically. When patients have complex questions or need human support, the system escalates to your staff with full context.
Real-time dashboards track response rates, scheduling completion, no-show rates, and patient satisfaction. We focus on measurable outcomes, not vanity metrics.
HIPAA compliant and SOC 2 Type 2 audited. We sign BAAs with all customers and encrypt all patient data at rest and in transit.
First workflow live in 4 weeks, including EHR integration, workflow configuration, and staff training.
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